
HUL Opens 25th revolutionary Suvidha Centres in Mumbai
HUL marks 10 years of revolutionary Suvidha Centres with 25th facility in Mumbai. Climate-resilient hygiene hubs serving 600,000 people annually with high impact.

Hindustan Unilever Limited (HUL), in partnership with the Brihanmumbai Municipal Corporation (BMC), HSBC India and JSW Foundation, on Sunday inaugurated the 25th Suvidha Centres in Borivali, Mumbai, marking 10 years of the innovative urban sanitation initiative. Commerce and Industry Minister Piyush Goyal formally opened the facility.
Launched in 2016, Suvidha Centres has emerged as a transformative social innovation model, delivering essential hygiene and sanitation services to over 600,000 people annually. The centres have recorded more than 10 crore service uses since inception, achieving 95% user satisfaction.
The revolutionary Suvidha Centres model reimagines community toilets into integrated hygiene hubs offering clean toilets, purified drinking water, showers and laundry facilities. Designed for inclusivity, the centres prioritise women, children, senior citizens and persons with disabilities.
Independent assessments show households using Suvidha Centres save over ₹33,500 annually through reduced medical costs and time savings. Users report a 50% reduction in diarrhoeal incidence and low Urinary Tract Infection rates.
Operationally self-sustaining within nine months, profits from Suvidha Centres maintain high hygiene standards. The centres feature solar power and water recycling systems, saving over 30 crore litres of water cumulatively while building climate resilience.
HUL is scaling the model nationally through the Ministry of Housing and Urban Affairs via the Centre for Hygiene and Sanitation Excellence (CHASE) and has released the Suvidha Toolkit for wider adoption.
“I am delighted to inaugurate the 25th Suvidha Centre,” said Piyush Goyal. “These centres serve as comprehensive community utility hubs providing modern sanitation, bathing, drinking water and laundry services.”
Priya Nair, CEO & MD of HUL, said: “Suvidha Centres brings to life our belief that what is good for India is good for HUL. This financially sustainable model addresses urban sanitation challenges through deep insights and strong partnerships.”
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